About the Committee

A committee rooted in users’ voices and family experience

The Centre Miriam Users Committee supports users, parents, caregivers, and families by sharing information, representing collective interests, assisting users who request help, and contributing to better service quality.

Who we are

The Users Committee brings together people connected to Centre Miriam services, including users, parents, caregivers, and family representatives. Our work is practical: we listen, inform, clarify, support, and help bring forward issues that affect users’ experience and quality of life.

The committee is not a clinical service and does not replace emergency, legal, or professional advice. Its role is to help users and families better understand rights, processes, service concerns, and available next steps.

We focus on

Our mandate

The Users Committee’s mandate is to inform, represent, assist, evaluate, and contribute to the improvement of services and living conditions.

Inform users

We help users and families understand rights, obligations, and available support.

Defend collective interests

We bring forward collective concerns that affect users as a group.

Assist when requested

We can assist or accompany users in actions they undertake, including complaints.

Evaluate satisfaction

We consider users’ experience and satisfaction with the services received.

Improve quality

We contribute to improving services and users’ living conditions.

Users represented by the committee

Miriam Home and Services

For users connected to Miriam Home and Services programs and supports.

CLSC territory programs

For users receiving intellectual disability and autism spectrum disorder services through relevant CLSC territories.

Residential resources

For users in contracted intermediate resources, family-type resources, and residences with continuous assistance.

Complexe Guimont

For users connected to Complexe Guimont services and supports.