Supporting users, families and caregiverswith information rights and guidance
The Centre Miriam Users Committee helps users, parents, caregivers, and families understand their rights, share concerns, ask questions, and improve the quality of services and living conditions for the people served by Centre Miriam programs.
The committee represents users of Centre Miriam rehabilitation programs and services for people with intellectual disabilities and autism spectrum disorders. We help users and families understand rights, raise concerns, and contribute to better services.
We help users and families understand their rights, obligations, and available paths for support.
We speak up for the collective rights and interests of users before the institution or other authorities.
We can accompany and assist users who ask for help, including when making a complaint.
We listen to users’ experiences and help evaluate satisfaction with services received.
We work toward better service quality and better living conditions for users.
The committee serves users, parents, caregivers, and families connected to Centre Miriam programs and services for intellectual disabilities and autism spectrum disorders.
You do not need to know the system perfectly before contacting us. If you have a question, concern, or dissatisfaction about services, we can listen, clarify the next step, and help direct you.
Share your question, concern, or experience in your own words.
We help identify whether the matter relates to information, rights, service quality, satisfaction, or a complaint process.
When requested, we can assist and accompany users in actions they undertake, including a complaint.
Users have the right to be treated with dignity, to receive information, to participate in decisions, and to express concerns about services. The committee exists to help users and families understand and exercise those rights.
You can ask for information that helps you understand services, decisions, and available options.
Users should be treated with dignity, respect, and attention to their needs.
Users and families should be included in discussions and decisions that affect services and supports.
Users can ask for help understanding steps, forms, processes, and concerns.
When needed, users can ask for assistance in understanding or starting a complaint process.
Find announcements, annual meeting information, community updates, and resources shared by the Users Committee.
Meeting
Look for AGM notices, registration details, guest speaker information, and meeting updates here.
Resource
Find plain-language information and downloadable resources for users and families.
Update
See updates about committee activities, service-quality themes, and community information.