Last updated: June 2026
The Miriam Home Users Committee respects the privacy of users, families, caregivers, volunteers, and visitors to this website. This Privacy Policy explains what personal information we may collect, how we use it, how we protect it, and how you may contact us with questions or requests.
We aim to collect only the information we reasonably need to communicate with our community, improve this website, and support the mandate of the Users Committee.
The Miriam Home Users Committee is a community-based users committee connected to Miriam Home and Services. Our role includes informing users and families about their rights, listening to concerns, sharing helpful information, and supporting communication between users, families, caregivers, and the service community.
This website is intended to provide general information, resources, news, events, and contact options. We do not sell merchandise or process online payments through this website.
We may collect limited personal information when you choose to provide it to us, such as:
If we add a mailing list, newsletter, event registration form, or contact form, we may collect the information needed to respond to you or send the communications you requested.
Please do not submit sensitive personal, medical, clinical, financial, or confidential information through the website unless specifically requested through a secure and appropriate process.
We may use privacy-conscious website analytics tools to understand how visitors use the website. This may include general information such as:
This information helps us understand which pages are useful, improve accessibility, and make the website easier to navigate.
Where possible, we will use aggregated or anonymized information rather than identifying individual visitors.
This website may use cookies or similar technologies to help the site function properly, remember preferences, improve performance, and measure website use.
Some cookies may be necessary for the site to work. Others, such as analytics cookies, may help us understand engagement with the website.
Where required, we will provide visitors with a choice about non-essential cookies or tracking technologies. You may also adjust your browser settings to block or delete cookies.
We may use personal information for the following purposes:
We do not sell personal information.
By voluntarily submitting information through this website, you consent to the collection and use of that information for the purpose identified at the time of collection.
If you subscribe to a mailing list or newsletter, you may withdraw your consent at any time by using the unsubscribe link in the email or by contacting us directly.
Withdrawing consent may limit our ability to send you updates or respond to certain requests, but it will not affect any communications already sent or actions already taken before the withdrawal.
If we offer a mailing list, we will only send updates to people who have provided consent or where we are otherwise permitted to communicate with them.
Our emails may include:
Each mailing list email should include a clear way to unsubscribe. We will make reasonable efforts to process unsubscribe requests promptly.
We may use trusted third-party service providers to help operate the website, manage email communications, host website content, process forms, protect the site from spam or security threats, or measure website analytics.
These providers may process limited information on our behalf. We expect service providers to use the information only for the services they provide to us and to protect it appropriately.
Examples may include website hosting providers, email newsletter platforms, form plugins, analytics tools, security tools, or accessibility tools.
This website may link to government, public, educational, non-profit, community, or private organizations that may be helpful to users and families.
We are not responsible for the privacy practices, accuracy, security, or content of external websites. Visitors should review the privacy policy of any external site before providing personal information.
We keep personal information only as long as reasonably necessary for the purpose for which it was collected, or as required for legal, administrative, security, or record-keeping purposes.
Mailing list information is kept until you unsubscribe or ask us to remove it, subject to any reasonable administrative or legal requirements.
Website analytics information may be kept in aggregated or anonymized form to help us understand long-term website use and improve the site.
We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, use, disclosure, loss, or misuse.
No website, email system, or internet transmission is completely secure. For that reason, visitors should avoid sending highly sensitive information through general website forms or ordinary email.
Subject to applicable law, you may have the right to:
To make a privacy-related request, please contact us using the information below.
For questions about this Privacy Policy or about how personal information is handled, please contact:
Privacy Contact / Person Responsible for Privacy
Miriam Home Users Committee
Email: info@centremiriamusers.ca
Telephone: 514-345-0210 #40236
Mailing address: 8160 Chemin Royden, Mont-Royal, QC, H4P 2T2
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Last updated” date at the top of this page. Significant changes may also be communicated through the website or mailing list, where appropriate.
We collect as little personal information as reasonably possible. We may collect contact information if you choose to contact us or subscribe to updates. We may use website analytics to understand how the site is being used. We do not sell personal information. You may contact us to ask questions, correct information, or unsubscribe from communications.